| Ticket | Subject | Client | Product / Serial | Channel | Priority | Status | Assigned | SLA Due |
|---|---|---|---|---|---|---|---|---|
| TKT-3000 | Breakdown reported on VRF Outdoor 16HP | Apex Realty | VRF Outdoor 16HP SN-20000 | Phone | Low | Open | Rahul Verma | 29 Jun, 09:00 |
| TKT-3001 | AMC Visit reported on Chiller 80TR | Sunrise Hotels | Chiller 80TR SN-20011 | Email | Medium | In Progress | Anita Joshi | 29 Jun, 10:00 |
| TKT-3002 | Complaint reported on FAS Panel Pro | Nova Tech Park | FAS Panel Pro SN-20022 | Portal | High | On Hold | Vikram Iyer | 29 Jun, 11:00 |
| TKT-3003 | Installation reported on BMS Server | Globe Pharma | BMS Server SN-20033 | WhatsApp | Critical | Resolved | Sonia Mehta | 29 Jun, 12:00 |
| TKT-3004 | Query reported on AHU 5000 CFM | Marina Mall | AHU 5000 CFM SN-20044 | Phone | Low | Closed | Arjun Rao | 25 Jun, 13:00 |
| TKT-3005 | Breakdown reported on VRF Outdoor 16HP | Zenith Steel | VRF Outdoor 16HP SN-20055 | Email | Medium | Open | Rahul Verma | 25 Jun, 14:00 |
| TKT-3006 | AMC Visit reported on Chiller 80TR | Orbit Foods | Chiller 80TR SN-20066 | Portal | High | In Progress | Anita Joshi | 25 Jun, 15:00 |
| TKT-3007 | Complaint reported on FAS Panel Pro | Crest Hospitals | FAS Panel Pro SN-20077 | WhatsApp | Critical | On Hold | Vikram Iyer | 25 Jun, 16:00 |
| TKT-3008 | Installation reported on BMS Server | Apex Realty | BMS Server SN-20088 | Phone | Low | Resolved | Sonia Mehta | 21 Jun, 09:00 |
| TKT-3009 | Query reported on AHU 5000 CFM | Sunrise Hotels | AHU 5000 CFM SN-20099 | Email | Medium | Closed | Arjun Rao | 21 Jun, 10:00 |
| TKT-3010 | Breakdown reported on VRF Outdoor 16HP | Nova Tech Park | VRF Outdoor 16HP SN-20110 | Portal | High | Open | Rahul Verma | 21 Jun, 11:00 |
| TKT-3011 | AMC Visit reported on Chiller 80TR | Globe Pharma | Chiller 80TR SN-20121 | WhatsApp | Critical | In Progress | Anita Joshi | 21 Jun, 12:00 |
| TKT-3012 | Complaint reported on FAS Panel Pro | Marina Mall | FAS Panel Pro SN-20132 | Phone | Low | On Hold | Vikram Iyer | 17 Jun, 13:00 |
| TKT-3013 | Installation reported on BMS Server | Zenith Steel | BMS Server SN-20143 | Email | Medium | Resolved | Sonia Mehta | 17 Jun, 14:00 |
| TKT-3014 | Query reported on AHU 5000 CFM | Orbit Foods | AHU 5000 CFM SN-20154 | Portal | High | Closed | Arjun Rao | 17 Jun, 15:00 |
| TKT-3015 | Breakdown reported on VRF Outdoor 16HP | Crest Hospitals | VRF Outdoor 16HP SN-20165 | WhatsApp | Critical | Open | Rahul Verma | 17 Jun, 16:00 |
| TKT-3016 | AMC Visit reported on Chiller 80TR | Apex Realty | Chiller 80TR SN-20176 | Phone | Low | In Progress | Anita Joshi | 13 Jun, 09:00 |
| TKT-3017 | Complaint reported on FAS Panel Pro | Sunrise Hotels | FAS Panel Pro SN-20187 | Email | Medium | On Hold | Vikram Iyer | 13 Jun, 10:00 |
| TKT-3018 | Installation reported on BMS Server | Nova Tech Park | BMS Server SN-20198 | Portal | High | Resolved | Sonia Mehta | 13 Jun, 11:00 |
| TKT-3019 | Query reported on AHU 5000 CFM | Globe Pharma | AHU 5000 CFM SN-20209 | WhatsApp | Critical | Closed | Arjun Rao | 13 Jun, 12:00 |
| TKT-3020 | Breakdown reported on VRF Outdoor 16HP | Marina Mall | VRF Outdoor 16HP SN-20220 | Phone | Low | Open | Rahul Verma | 29 Jun, 13:00 |
| TKT-3021 | AMC Visit reported on Chiller 80TR | Zenith Steel | Chiller 80TR SN-20231 | Email | Medium | In Progress | Anita Joshi | 29 Jun, 14:00 |